RETURN & EXCHANGE POLICIES
Customer satisfaction is our #1 Priority at Shivansh Fab, we strive to make your shopping a memorable and hassle-free experience. We also want to make sure that you are happy to shop with us.
So we have very generous 7 Days of "No Question Exchange policy". You can exchange your product with other size or other colours or other design within 7 days from the delivery of your order. on our products.
However making a purchase indicates that you have acknowledged, Understood and agree to adhere to the following terms and conditions.
- We have 7 Days of "No Question Exchange policy". You can exchange your product with other size or other colours or other design within 7 days from the delivery of your order from the date of product delivered. If you are unsatisfied with your product, You can Exchange it within 7 days
- Items to be applied for exchange must be unused, unworn, unwashed and undamaged. Returned items will only be accepted in their original packaging, Including hangers, polyester bags, Hang tags on garments
- We process your refunds only through net banking channels and ensure strict privacy for protecting your data (if required in such a conditions)
- Customers must have to return the product with bill and label with it.
HOW TO EXCHANGE THE PRODUCTS?
- A return for exchange request has to be placed within 7 days from the time of order delivered, on WhatsApp help desk +918347971845.
- Once we receive the request, after having a conversation with customer, we will approve and confirm exchange request.
- We will pick up your return product, if pin-code area serviceable to pick up (Return pick up and re-sending charges are ZERO). In any case return pick up services not available for customer pincode, Customer have to send the item itself to given address(as discuss on What’sApp help-desk). Please mention your name, address, number & order ID properly on the parcel)
- After submitting the parcel customer has to share the details or image of acknowledgement receipt, via WhatsApp helpdesk No.+918347971845.
- As soon as we receive a returned product, it will go through quality testing and once approved we will process for exchange within 3-4 working days. if in any case of non availability of the item customer must have to wait for item to be available.
- Products Purchased in sales or discounts are only eligible for exchange and not for return for refund.
RETURN SHIPPING CHARGES:- FREE